Contact information
Contact Information
Last updated: August 27, 2026
JoyeGlasses is an eyewear brand operated by 丹阳市乔伊眼镜有限公司, a company registered in China.
Store Name
JoyeGlasses
Legal Business Entity
丹阳市乔伊眼镜有限公司
Registered Business Address
Room 109, Unit 5, Building 6, Huanan Xincun, Danyang, Jiangsu 212300, China
The registered business address above is not a return address. Please contact Customer Support before returning any product.
Customer Support
Email:
support@joyeglasses.com
Telephone:
+86 177 6875 1212
Email is our preferred contact method for order, prescription, product, shipping, return, and policy-related questions.
Customer Service Hours
Monday to Friday, excluding public holidays.
Response Time
We aim to respond to customer service emails within 1–3 business days.
Order Support
For questions about an existing order, please include:
- Your order number
- The email address used at checkout
- A brief description of your question or issue
Providing this information will help us locate your order and assist you more quickly.
Other Questions
For questions about shipping, returns, refunds, prescription information, lens options, product details, privacy, or store policies, please contact us using the email address or telephone number listed above.